Shipping Overview
We are committed to delivering your orders promptly and efficiently. Our team processes all orders with care, ensuring that your items are carefully packed and dispatched from our warehouse within 1-2 business days. Whether you're shopping for everyday essentials, specialized gear, or seasonal favorites, we prioritize both speed and quality in our shipping process. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Timeframe
Processing times may vary slightly depending on order volume and product availability. Once your order is shipped, delivery times will depend on your location and the shipping method selected. While most orders arrive within the estimated timeframe, occasional delays due to carrier logistics or unforeseen circumstances may occur. We recommend placing your order well in advance if you have a specific deadline.
Shipping Costs
We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Shipping fees are automatically calculated at checkout based on your order total and destination. Promotional periods may include temporary free shipping offers, which will be clearly displayed during checkout.
Shipping Regions
We currently ship to most countries worldwide, including the United States, Canada, European Union nations, and select Asian markets. Some remote locations or regions with shipping restrictions may not be serviceable. During checkout, our system will automatically verify if we can deliver to your address. For inquiries about specific destinations not listed, please contact our customer service team.
Order Tracking
Once your order ships, you'll receive a confirmation email containing your tracking number and a link to monitor your package's journey. Our tracking system provides real-time updates from the moment your order leaves our facility until it arrives at your doorstep. If you haven't received tracking information within 3 business days of placing your order, please check your spam folder or contact us for assistance.
Delayed or Lost Shipments
While we strive for timely deliveries, occasional delays may occur due to factors beyond our control, such as weather events or carrier disruptions. If your shipment is significantly delayed or appears lost in transit, please contact our customer service team at bagfitp@gmail.com with your order details. We'll work with the carrier to locate your package or arrange for a replacement if necessary. Claims for lost shipments must be filed within 30 days of the estimated delivery date.
Customs & Import Duties
For international orders, please note that customs fees, import duties, or taxes may be applied by your local authorities. These charges are the responsibility of the recipient and are not included in our shipping costs or product prices. We recommend checking with your local customs office for specific regulations and potential fees before placing your order. Unfortunately, we cannot predict or reimburse these charges, as they vary by country and are determined by local laws.